As I have now escalated this I did try to resolve it amicably with Winorio directly but unfortunately the level of unprofessional service I’ve received and the mental distress this has caused I will be taking legal action and spreading awareness to others on media platform. Saying you will take it as feedback when you confirmed a refund and account closure is not good enough and will be expecting what is promised. Despite assurances that my refund and account closure would be processed, no action has been taken.This behaviour demonstrates a serious lack of accountability, transparency, and customer care. Customers support is always very helpful and get back to you very quickly We are truly sorry to hear how difficult and discouraging this experience has been for you. Very Nice casino, and a good customer service
- However, repeated attempts to reach the casino were unsuccessful, and it was noted that the casino operated without a valid license.
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- They close the account for no reason
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- But you only have yourself to blame for being stupid enough to play on these sites.
Unfortunately, Wino Casino doesn’t offer much in terms of RNG-powered table games. Based on our experience, the interface looks great across numerous screen sizes, and the mobile site is just as fast as its desktop counterpart. However, that isn’t a considerable drawback, as the website is responsive and optimized for gameplay across various devices. For gamblers who prefer fast mobile casinos, Wino Casino doesn’t currently have a dedicated app.
- Winomania – Your trusted platform for gaming in the UK.
- Hasn’t replied to negative reviews
- We’re glad to hear that you found our support team very good and capable of solving your problem.
- These include wagering requirements and expiration times.
- We recognize how important transparency, consistency, and respectful communication are, particularly when a player has made a clear decision regarding their account.We encourage you to reach out directly so your concerns can be formally received and addressed through the appropriate channel.
- As the recommended time frame has now passed, could you kindly update us on whether your withdrawal has successfully been received or if there have been any new developments regarding your case?
- We only found a couple of roulette games from studios like Spribe and Wazdan.
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I’ve been playing here for three weeks, and I’m already seeing some success. It’s fun to play here, and there’s a good chance of winning some money. See how their reviews and ratings are sourced, scored, and moderated. Hasn’t replied to negative reviews To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software.
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Most players log in without issues. After logging in, explore over 500 games including slots and table games. We handle high daily traffic for UK players without slowing down. Access 500+ games including slots and table games. These partners earned a place here after checks that match what real players expect from a reliable operator.
You can spend that time on gameplay. Caswino doesn’t charge any withdrawal fees. You can track your withdrawal in your account history. Caswino 888 doesn’t charge any deposit fees.
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Customer Support Options
Could you please write to our official email () and explain your problem? Please provide your player ID so we can help you with any questions. I don’t recommend this casino!
That’s why we advise players to be patient, cooperate fully with casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint. We’re delighted to hear that you enjoyed the site and found the payment process smooth and reliable – fast and secure payouts are something we work hard to deliver consistently.Your feedback motivates us to keep enhancing our platform and ensuring it remains one of the top choices for pokies, slots, and live casino entertainment. We’re delighted to hear that you’re enjoying the smooth deposits, fast withdrawals, and well-functioning bonuses. If you ever have any questions or suggestions, please feel free to reach out via live chat or email – regards,Winorio Team Please reach out via email at , where our team will be available to help you with care and respect.Best Regards,Winorio Team Your experience matters, and we absolutely respect the seriousness of your request.We want to reassure you that every player should feel in control of their account and supported when they communicate a concern.
If the casino decides to react, we will reopen the complaint and you will be notified by email. However, the decrease in the rating caused by unresolved complaints could help to change the casino’s approach. Since the casino operates without a valid license and wino casino login doesn’t refer to any ADR service, there is no gaming authority to turn to. I have tried to contact the casino repeatedly but had no success. We would like to ask the casino to reply to this complaint.
This could then incur another 2-5 business days for the funds to be in my account. Today I was told that I would have to wait an additional 36 hours for finance to approve my withdrawal of €544 euros. Today is 21st July and with effect 18th July early afternoon UK time, my verification was processed. My initial winnjng was on 12th with the withdrawal made early on 13th July.
Your 1st deposit gets you 100% up to €500 in bonus funds. Unlike most online betting sites, the operator has an alternative welcome bonus for gamblers who prefer sports betting. This casino bonus consists of 600% up to €10000. We were quite pleased when we found Wino Casino, as the platform has rapidly become the go-to option for both casino fans and sports bettors.
This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. Dear player, I’m sorry to hear about your experience. As the recommended time frame has now passed, could you kindly update us on whether your withdrawal has successfully been received or if there have been any new developments regarding your case? This means that it may take some time before your money appears in your account.
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